Thursday, October 30, 2014

Class of 2017 Hilton North Raleigh-Midtown Field Trip (October 21)

Meeting with Hilton staff members
The Hilton North Raleigh-Midtown welcomed Broughton's academy students from the class of 2017 last Tuesday morning to get an orientation to the Hilton company, meet managers and directors from a variety of departments, and take an in-depth site tour. 

Grabbing some morning refreshments
Over a light breakfast, students heard from our host, Stephen Kent (digital media & marketing manager), as well as Carol Henson (director of human resources), Thom Keville (director of sales), June Bazemore (director of catering), and Lauren Taylor (food & beverage director) to get a taste of the variety of hospitality careers available. Each of the Hilton team members discussed their backgrounds, how they ended up in the hospitality field, what they enjoy about working in the hospitality industry, and answered students' questions. We also viewed a short but interesting video on Conrad Hilton and the history of Hilton Hotels.


Getting an introduction to Hilton's history
Next, Emily Winfrey (business travel manager) and Tina DeErasmo (sales manager) led small groups on tours through the Hilton property, including the catering kitchen and other back-of-the-house spaces in addition to the extensive meeting space for conferences, on-site restaurant, pool and fitness areas, suites and guestrooms. 

Making our way through the catering kitchen
Finally, Keith Parham (controller) and some of the other Hilton team members we'd previously met gave students great advice for exploring and preparing for careers as they progress through high school and their post-secondary education. Mr. Parham emphasized how the family atmosphere of the hospitality industry and his interactions with guests keep him energized and excited to come to work each day. Thanks to Mr. Kent for providing photos and organizing our visit, as well as the rest of the Hilton staff that spent time with us.

Keith Parham inspired students with great career advice